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Help / Kelly Pro

Kelly Pro and photo imports

Understand your photo allowance and manage purchases through the store you used.

Start with two free imports

The free allowance covers two successful imports for the life of an account, with a device check to prevent repeated free claims. Failed reads and unchanged duplicates do not consume it.

More photos with Kelly Pro

Kelly Pro includes 20 photo imports each month. Monthly and yearly options are shown in the app with the store price and renewal terms. Check those terms before purchasing.

Restore a purchase

Open Kelly Pro and choose Restore purchases while using the store account that bought the plan. Restoring purchase access and restoring your shift backup are separate actions.

Cancel or change a plan

Use Manage subscription in Kelly to open the relevant store. Cancellation takes effect according to the store period. Deleting Kelly or your account does not cancel the subscription.

When Pro ends

Your saved shifts, manual edits, calendar, and basic reminders remain available. New photo imports follow the allowance shown for your current plan.


Need a little more help?

Send your question without schedule photos, passwords, or other people's names.

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