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Help / Your account and shift backup

Your account and shift backup

Use the same Kelly account when you reinstall or move to another phone.

What is backed up

Your confirmed shifts, days off, shift times, reminder choices, workplace time zone, and schedule-name preferences are included. Schedule photos and unfinished photo reviews are not backed up.

Check the backup state

Settings shows the latest known backup state. A connection is needed to send changes to your account. Changes made while offline are not in the cloud until a backup succeeds.

Restore on another phone

Sign in with the same account and follow the restore choice. Review the result and notification permissions on the new phone. A restored shift does not guarantee notification delivery.

Before signing out

Kelly tries one last backup. If it fails, retry or choose to sign out without that backup. Signing out clears the local account data from the phone.

Deleting your account

Deleting the account removes the shift backup and associated account data. A store subscription must be managed separately. Read the account-deletion page before continuing.


Need a little more help?

Send your question without schedule photos, passwords, or other people's names.

Contact Kelly